![]() If you feel you do not have a problem I will only suggest others feel differently as voiced in the linked forum. Not being educated in voip but being a retired senior software development engineer/consultant/analyst, so therefore not qualified at all to comment(due to lack of voip knowledge), I would suggest that whomever's database you are using is sorely lacking and is a waste of money. I did look at a few months calls and a couple of id's show up but others that used to show up do not anymore. I will say looking through the last few months calls, I have a couple of names show up in caller id but others that used to show up are not there anymore so I guess they are subscribing to a database that is mostly empty, for Canada anyway and they simply do not care. I thought they could check things out.Īnyone have any other suggestions? Or want to translate? Not a VOIP GEEK so I don't understand and don't know if I want to debug. You can test with ZoIper softphone, it is free and we have a configuration sample available in our Wiki at ( Zoiper Classic - VoIP.ms Wiki). "As part of the diagnostic, could you please make a new sub account, register it on a softphone, and route one of your DIDs to that sub account with the CNAM option enabled, this in order to verify if the issue can be replicated. "As you mentioned when the CNAM option is enabled it will make a query over the LIBD/CNAM database, however it could be that there is no name on the database matching that number." Go to cnac.ca and "Central Office Code Status" to see what I mean about location. IMO, location data is a failed lookup, since you already have the number, the purpose of CNAM is to provide the name, and the location can be easily determined by the first 6 digits of the phone number (area code + exchange). Their CNAM provider then returns something generic like "WINNIPEG MB" or "TORONTO ON", which is of no use to anyone. VoIP.ms queries the third-party database and charges you 0.8c for the query. Landlines and cells often send just the number, and VoIP.ms has to run a query to get the CNAM. No CNAM query needed, and no charge for a CNAM lookup. The caller sends their CNAM data along with the call, and what they send, you receive. Sometimes the issues with the audio can be related with the codecs in use, either. ![]() Test with all the codecs g711u, g729 and GSM. and in this case the use of QoS is recommended ( be certain the set up is well done). ![]() The second method is called "CNAM pass-through" and mainly occurs when the caller is a VoIP user. ZoIPer and X-Lite are recommended by the VoIP.ms staff as they are easy to configure. With VoIP.ms, there's 3 different ways they provide CNAM information.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |